Exit Interview Services

Improve staff retention through impartial feedback 

At Blackwell & West, we recognise that understanding the reasons behind staff departures is crucial to maintaining a positive workplace culture and improving staff retention in private medical practices.

Our Exit Interview Services provide a structured, impartial, and confidential process to capture valuable feedback from departing employees. By identifying underlying issues, communication gaps, or workplace challenges, these interviews help practice managers and owners make informed decisions that foster healthier office relationships and a more supportive work environment.

What We Offer:

• Professional, impartial interviews conducted with discretion and respect for departing staff. 
• Confidential documentation of key insights, concerns, and suggestions raised during the interview. 
• Analysis of feedback to highlight trends or recurring issues affecting team morale or retention. 
• Recommendations tailored to your practice on ways to enhance workplace culture and reduce turnover. 
• A safe channel for staff to express honest views without fear of repercussion, improving trust and transparency.
   

By proactively managing exit interviews, Blackwell & West helps healthcare practices create a workplace where employees feel heard, valued, and motivated to stay — reducing costly turnover and enhancing overall operational effectiveness.